Automated Payment compensation - FAQ

Automated Payment compensation - FAQ

 

Why are you asking me to transfer money to something called MANGOPAY SA?

  • MangoPay is our PSP (Payment Service Provider). We’ve partnered with them to provide you with the best pricing options as possible. They handle all transfers for us - including distribution of the total campaign amount between the influencers

 

How long does it take for payments to reach the influencers?

  • It can take up towards 3 business days from your initiated transfer to the system registering said transfer

 

Why do you add a fee to my payments?

  • We have invested both time, money and sweat to support Automated Payments, and have running costs to maintain, support and facilitate payments through our payment service provider. As such we charge a fee to cover the costs

 

Will influencers receive the total amount or do you take any fees?

  • We take a 10% fee on the influencer side, meaning that 90% of the amount will go directly to the influencers

 

I need additional help - can I contact you?